The fact is, accidents happen. It’s why Freeway exists – to look after its customers when they need help.
Our 24/7 free phone number means our customers can report an accident at any time of day or night and we can act on their behalf to intervene early and keep costs down. It’s such an effective way of managing a claim that we incentivise our customers to report an accident quickly by allowing them to reduce their excess to zero if they report within 24 hours and provide as much information as possible about the incident.
Our UK-based call centre provides a rapid-response claims process that will make the whole procedure as smooth and hassle-free as possible.
Our Claims service offers you
24- Hours claims helpline
Approved Repairer carrying out approved and guaranteed work
Personal injury claims by our approved panel of solicitors
Though taxi drivers are important in our society for getting us from one place to another, they have not been classed as essential workers during the COVID-19 pandemic. Throughout the past weeks, it has been suggested that taxi drivers can be used to help essential staff get to and from their workplaces each day, such […]
March 2020 brought what has been described as “unprecedented”, “unparalleled”, “greatest pandemic in history”, “the biggest threat to the UK economy”, “biggest threat to the UK SME sector”, “the biggest threat to the taxi market” and even “a scary flu pandemic” …. Whatever your interpretation is of the COVID-19 pandemic, it has certainly been a […]
When your job is to take passengers around all day, you’re bound to overhear some strange and interesting stories whilst working. Taxi drivers from around the world have come to Reddit to share their experiences overhearing bizarre stories. “Business Trip”, eh? One user shared: “I picked up this young, overly-affectionate couple that spent the […]
Driving for ride-hailing applications such as Uber may open you up to more passengers, and allow you to earn some extra money. However, it is also leaving you much more vulnerable to scams pulled by passengers and con-artists. Here is a list of the most common scams, and what you can do to avoid them. […]
It’s the worst nightmare of every taxi driver. Dealing with rude passengers can be an extremely hard task, especially when you don’t know how much the situation will escalate. Most passengers are extremely pleasant, but it only takes one to completely ruin your day. You may be wondering what your rights are for what you […]
Back in April 2019, ride-hailing firm Ola were granted a licence to operate vehicles in the Brighton & Hove district. However, before a single ride was taken, the company has decided not to renew its licence. It was initially awarded a licence to operate in the area for one year. The company first appeared to […]
A taxi company owner based in Wakefield has received a large fine, as well as disqualification from driving for 6 months. Debra Tingey, owner of Tingeys Taxis, pleaded guilty at Leeds Magistrates’ Court of operating a vehicle with an unlicensed driver. She also pleaded guilty to allowing the use of an unlicensed vehicle with no […]
When becoming a taxi driver, you have to deal with numerous stereotypes and accusations, such as, “They always go the long way to overcharge you”, or “They’re just going to rob you if you’re not careful!” However, over the last few months, there have been numerous reports of passengers being overcharged or taken advantage of. […]
Whilst it may be game-uber for one ride-hailing service in London, the city is saying “hola” to another. Ola is an Indian ridesharing company, founded by businessman Bhavish Aggarwal. The idea began when Bhavish was taking a cab ride, and suddenly the driver stopped to renegotiate prices. When Bhavaish refused to agree, he was left […]
There’s nothing quite scarier than the feeling of being lost in a completely different country, and being unsure of where to go. This is especially apparent when you enter a taxi. What if the driver leads you off-course? Are they a genuine taxi driver? What if they try to scam? “Stay Safer” is a new […]
Friday, February 14th 2020
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