Use the function below to find your policy wording and if you have any problems, call the Customer Care team on 01928520521. They’re at the end of the phone every week day between 9am and 5pm and can arrange for your policy documents to be emailed or sent through the post.
Use the function below to find your policy wording documents
We’re here 24/7 so you can report an accident quickly and reduce your excess to zero
Without your feedback we don’t know how good we really are. Read about how we manage complaints and use them to improve
and earn big discounts on your next renewal. We’ll give you £75 per referral and there’s no limit to how many referral fees you receive.
Freeway is focused solely on private hire, public hire, executive car and Uber taxi insurance. We deal with taxi insurance – nothing else – and we think we do it better than anyone else.
It means we have an in-depth understanding of the industry and we’ve tailored our products around what UK taxi drivers really need.Read More
The most comprehensive cover ‘as standard’. We’re confident we can't be matched on that.
Focused on speed. We know time is money and you want your cover sorted as quickly as possible.
We are constantly investing in technology so that we can make it easier for our customers to manage their policies.
Great track record in new driver prices. Less than two years no claims? We’re confident we can get you the very best price.
Our TrustPilot score says it all. We work hard to maintain our 5-star, Excellent rating.
We conduct regular research to stay on top of the changes affecting taxi drivers in the UK so we can keep you informed.
We have one of the best customer renewals rates in the industry. Our existing customers don’t need to look elsewhere.
We operate a 24/7/365 UK-based claims support team.
When it comes to driving for Uber, maintaining a high star rating is very important. Uber drivers and passengers have the ability to rate each other after a ride. It’s often viewed anything 4 stars or lower is unacceptable. Here’s our guide to making sure you maintain a high rating. 1. Keep Your Vehicle Clean […]
Wednesday, June 23rd 2021
In a bid to support both the hospitality and ride hailing industries as lockdown eases, Uber are offering discounts on journeys to pubs all across England for 30,000 users. How do passengers apply this discount? When booking a trip, passengers should enter the promo code THEPUBAWAITS before selecting and confirming their journey. Is this offer […]
Tuesday, April 13th 2021
As Uber has been ordered to reclassify their drivers as workers by UK supreme court and give drivers minimum wage and holiday time off, what will this mean for the UK gig economy? And what is the difference between a worker and an employee? Click here to read more “Uber – Broad Street, […]
Monday, February 22nd 2021
Estimated reading time: 3 minutes, 21 seconds. Contains 670 words What are Vertical Aircrafts? Flying cars have long been synonymous with the vision of the future, dating almost as far back as the invention of the car itself. Whilst we may still currently be very far from purchasing our own flying vehicles, the technology itself […]
Monday, December 7th 2020
Estimated reading time: 9 minutes, 50 seconds. Contains 1967 words For many people in the 21st century, we take fast-speed roads for granted. They’ve become such a staple of life that we really don’t think of how much they’ve impacted our country. Merely 60 years ago, the concept of travelling across the country on high […]
Wednesday, December 2nd 2020
Estimated reading time: 11 minutes, 16 seconds. Contains 2254 words Back in September, we reported some of the worst road junctions you’ll find when driving. However, since then we’ve come across even more that’ll make your head bang in confusion or annoyance. 1. A55 Junctions 15 and 16 It’s never any fun to be […]
Friday, November 27th 2020
Part 1: The Horse Age Hackney cabs in the UK can actually be dated back to the 1600s, long before the black cabs we know today roamed the streets. Back in the days of Queen Elizabeth I, coaches pulled by horses were the main way to get around, and were mostly owned by the rich […]
Friday, November 20th 2020
1. The Longest Taxi Journey Ever Taken Was From London To Sydney Ever wanted to travel to Australia? Most people would probably prefer to take the plane, but three Londoners; Leigh Purnell, Johno Ellison and Paul Archer, took it upon themselves to get a taxi to drive them halfway across the world to Sydney. The […]
Monday, October 12th 2020
Estimated reading time: 14 minutes, 56 seconds. Contains 2988 words We’ve all been there. Sitting in heavy traffic, wondering about all the ways this could’ve been fixed to make your journey faster. Surprisingly, the UK has had a lot of cancelled road projects over the years. Some were cancelled due to a lack of funding, […]
Tuesday, October 6th 2020
Estimated reading time: 2 minutes, 58 seconds. Contains 596 words After months of uncertainty, Uber has been granted a new licence to continue their London operations. Back in November 2019, TfL (Transport for London) stripped Uber London Limited (ULL) of their licence to operate in the capital, citing the firm to not be “firm and […]
Monday, September 28th 2020