Thank you for choosing Freeway

By choosing us to insure your private hire vehicle, you’ve supported us in becoming one of the country’s leading taxi insurance firms and allowed us to help thousands of other taxi drivers secure cheap taxi insurance and tailor-made cover.

We never rest on our laurels. We’re committed to delivering a stand-out service to our customers at every stage, from the moment you come on board, whenever you need support and during the claims process if you find yourself there.

If you have any questions or need advice on anything related to your Freeway policy, our dedicated customer care team is on hand to listen and respond so that you’re never left without an answer.

Policy Documents

We’ve made it easy for you to view your policy documents at any time.

Use the function below to find your policy wording and if you have any problems, call the Customer Care team on 01928520521. They’re at the end of the phone every week day between 9am and 5pm and can arrange for your policy documents to be emailed or sent through the post.

Use the function below to find your policy wording documents

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Why Choose Freeway?

Freeway is focused solely on private hire, public hire, executive car and Uber taxi insurance. We deal with taxi insurance – nothing else – and we think we do it better than anyone else.

It means we have an in-depth understanding of the industry and we’ve tailored our products around what UK taxi drivers really need.

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The most comprehensive cover ‘as standard’. We’re confident we can't be matched on that.

Focused on speed. We know time is money and you want your cover sorted as quickly as possible.

We are constantly investing in technology so that we can make it easier for our customers to manage their policies.

Great track record in new driver prices. Less than two years no claims? We’re confident we can get you the very best price.

Our TrustPilot score says it all. We work hard to maintain our 5-star, Excellent rating.

We conduct regular research to stay on top of the changes affecting taxi drivers in the UK so we can keep you informed.

We have one of the best customer renewals rates in the industry. Our existing customers don’t need to look elsewhere.

We operate a 24/7/365 UK-based claims support team.

News

Secret Things You Can Do When Using Apple Maps

Apple Maps has grown a lot in recent years, and is now a major competitor to the likes of Google Maps.   3D View: Apple Maps allows the user to view select cities on its mapping system in 3D. This allows the user to virtually fly over major landmarks and get a feel of what the […]

Monday, October 25th 2021

Secret Things You Can Do When Using Waze

Waze is one of the most popular navigation apps out there. It doesn’t get its roadside information from satellites, but instead by allowing its users/drivers to submit road data themselves. This gives the app a more personal touch that others don’t tend to have. Set & Go: Are you going to be doing a certain taxi […]

Monday, October 25th 2021

Secret Things You Can Do When Using Google Maps

Online mapping is an essential feature in this day and age. We use it to look at transport times, store opening hours, as well as getting from point A to point B. However, there are some extra features you may not be aware of. Google Maps  Google Maps is the most popular of all the […]

Monday, October 25th 2021

Uber Drivers: How To Maintain A High Star Rating

When it comes to driving for Uber, maintaining a high star rating is very important. Uber drivers and passengers have the ability to rate each other after a ride. It’s often viewed anything 4 stars or lower is unacceptable. Here’s our guide to making sure you maintain a high rating. 1. Keep Your Vehicle Clean […]

Wednesday, June 23rd 2021

Uber Offers 50% Discounts On Pub Journeys In Bid To Increase Taxi Usage

In a bid to support both the hospitality and ride hailing industries as lockdown eases, Uber are offering discounts on journeys to pubs all across England for 30,000 users.   How do passengers apply this discount? When booking a trip, passengers should enter the promo code THEPUBAWAITS before selecting and confirming their journey.   Is this offer […]

Tuesday, April 13th 2021

Supreme Court Rules Uber Drivers As Workers

As Uber has been ordered to reclassify their drivers as workers by UK supreme court and give drivers minimum wage and holiday time off, what will this mean for the UK gig economy? And what is the difference between a worker and an employee?  Click here to read more     “Uber – Broad Street, […]

Monday, February 22nd 2021

Uber Elevate: How Vertical Aircrafts Could Help The Taxi Industry

Estimated reading time: 3 minutes, 21 seconds. Contains 670 words What are Vertical Aircrafts? Flying cars have long been synonymous with the vision of the future, dating almost as far back as the invention of the car itself. Whilst we may still currently be very far from purchasing our own flying vehicles, the technology itself […]

Monday, December 7th 2020

UK Road History: How Motorways Helped Change The Way We Live And Travel

Estimated reading time: 9 minutes, 50 seconds. Contains 1967 words For many people in the 21st century, we take fast-speed roads for granted. They’ve become such a staple of life that we really don’t think of how much they’ve impacted our country. Merely 60 years ago, the concept of travelling across the country on high […]

Wednesday, December 2nd 2020

More Bad Road Junctions

Estimated reading time: 11 minutes, 16 seconds. Contains 2254 words Back in September, we reported some of the worst road junctions you’ll find when driving. However, since then we’ve come across even more that’ll make your head bang in confusion or annoyance.   1. A55 Junctions 15 and 16 It’s never any fun to be […]

Friday, November 27th 2020

The History Of The Taxi In The UK

Part 1: The Horse Age Hackney cabs in the UK can actually be dated back to the 1600s, long before the black cabs we know today roamed the streets. Back in the days of Queen Elizabeth I, coaches pulled by horses were the main way to get around, and were mostly owned by the rich […]

Friday, November 20th 2020

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