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© Freeway UK Insurance Services Limited is authorised and regulated by the
 Financial Conduct Authority  Reference 306626. Registered in England No. 04030245.

 All Rights Reserved 

At Freeway, we operate a motor claims hotline, open 24 hours a day, 365 days a year, dedicated to looking after you and the needs of your business.

Our UK-based call centre provides a rapid-response claims process that will make the whole procedure as smooth and hassle-free as possible.

Contact Details

Here to help, all day, every day

UK Local or National call charge dependent upon phone provider, usually part of an inclusive minutes plan – Be advised that we are closed bank holidays


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Opening Hours

Customer Care

Monday - Friday: 10:00am to 17:00pm

Sales & Renewals

Monday - Thursday: 09:00am to 17:30pm

Friday: 09:00am to 17:00pm

Saturday: 09:00am to 14:00pm

Claims

Monday - Thursday: 09:00am to 17:30pm

Friday: 09:00am to 17:00pm

Saturday: 09:00am to 14:00pm


Report an AccidentCall our Claims HotlineSubmit Accident Report

How it works....

Download and register your account

Submit your report within 24 hours

Reduce your excess by up to 100%*

* Please refer to your Policy Wording for more details

Get a Quote

Report an Accident

Our UK-based call centre provides a rapid-response claims process that will make the whole procedure as smooth and hassle-free as possible.


You can report your accident using the Freeway Claims app, use the shortcut below to download for your chosen device.

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01928 520520